Yes! You may book several events as advertised via our Stay with us section or page here with a card payment.
No, you no longer need to create an account whilst booking. Just make sure you use the correct email when booking, as this is your booking id and will be used for all further communications.
Yes! We offer most bookings with the option of a 50% deposit, with the balance payable as advertised per event.
Yes! We’re now accepting payments with AMEX.
We can consider a next-to location that we may receive for any bookings made four weeks before the event.
If you are booking the same type and size of the structure (e.g. 5x5m Bell Tent), it’s usually okay to be located next to friends who have also booked with Green Yurts at the same event and in the same field where applicable.
To help us organise this, just add a note at the time of booking. Just mention their full name as lead booker in the notes section so it appears in your booking email for both our references.
If you’re part of a large group, you may specify either one name or the person you would specifically like to be next to.
We’ll endeavour to allocate any next-to-friend requests we can however on occasions, a next-to may not be possible due to unforeseeable logistics.
Yes! We offer most bookings with the option of a 50% deposit, with the balance payable as advertised per event.
If you cannot find an email from bookings@greenyurts.co.uk
First, please check your junk box or any other email filtering system, e.g. Gmail ‘updates’ or others.
Contact bookings@greenyurts.co.uk with the same email you used for the booking, and we’ll check for any typos or issues and reissue a copy.
If you have booked with Green Yurts for Big Feastival, please check via the dedicated website and specific Booking & Payments info here
No. Green Yurts only provides accommodation and no festival or event tickets.
Please ensure you and all your guests have purchased the necessary tickets directly via the official festival or event vendor.
A payment link for your balance is included in your initial booking email therefore, please keep this email safe to pay your balance before the deadline specified in the Partial Payments summary in the same email.
The deadline for your balance payment is stated in the Partial Payments summary section of your booking email for your reference, or see below.
30.04.25 – MotoGP 2025
30.04.25 – Red Rooster Festival 2025
31.05.25 – Love Supreme Festival 2025
30.06.25 – Noisily Festival 2025
30.06.25 – The Game Fair 2025
31.07.25 – The End of The Road
31.07.25 – The Long Road
31.0825 – Blenheim Horse Trials
First of all, you may pay your balance anytime using the payment link provided in your original or most recent updated booking email, including the payment link.
We will, however, issue a payment reminder email a few weeks before the deadline and then a few days after if the payments are overdue.
If you’ve changed your mind or can no longer attend, please get in touch asap to let us know, as we don’t cancel any unpaid bookings. Nor do we resell them.
Yes. Balance payments are not collected automatically, so you must save the balance payment email until you’re ready to pay.
Yes! It’s possible to use a different card when paying for the balance payment.
Once you have paid your balance, you should receive an email confirming the payment was received. Please save this email for your records.
Green Yurts will contact all guests with the final details you will need for your arrival no later than one week before the event start date.
In the meantime please check the event or festival website for any specific travel information, prohibited items and parking.
If you have booked with a full payment or have successfully paid your balance, we’ll generally contact you no later than 1 week before the event to provide details to find us at the event.
If you have booked with a deposit, we will issue a balance payment reminder if you have not made the balance payment by the deadline.
The deadline to update your booking is strictly 4 weeks before the event to make sure we have enough stock to update, and it is subject to availability at your update request.
Any updates to your booking within the 4 weeks before the event are subject to availability and, if feasible, may incur an admin charge.
If you would like to update your booking, such as; new bed type layout, upgrade furnish type, add guests and/or increase tent size, please reply via your same booking email to reach the dedicated team member at bookings@greenyurts.co.uk.
Alternatively, submit your request directly here via the Booking Update Form
Please check the new price and details of the type of booking via the dedicated event page so you know the difference in cost where applicable.
Please check the new price and details of the type of booking via the dedicated event page so you know the difference in cost where applicable.
If you have paid with a deposit and are yet to pay the balance, we will add the additional amount to your balance, payable by the deadline.
If you paid your booking in full and need to pay an additional amount, we will need to issue a separate payment link to cover the extra cost.
Because of the delivery and build time required for each event, any updates to your booking within the 4 weeks before the event are subject to additional logistics and stock; therefore, we recommend updating your booking within the timeline to avoid disappointment.
If you’re looking to have two or more guests join you within 4 weeks of the event, if we have the availability, we recommend making a new separate booking as your existing booking will have already been prepared for delivery & build.
In the unfortunate event you need to cancel – please contact bookings@greenyurts.co.uk for your options considering the timeline.
Select the festival or event you’re interested in for all Boutique Camping options and further FAQS.
